Job Summary
This role is pivotal for delivering top-notch front-end administrative support within a healthcare setting. The ideal candidate will engage with patients, answer phone inquiries, and coordinate appointment schedules while ensuring smooth operational workflows in a call center atmosphere.
Responsibilities
- Welcome patients and assist them upon arrival.
- Respond to incoming calls professionally and efficiently.
- Schedule patient appointments and manage calendars.
- Organize and maintain medical records accurately.
- Process insurance authorizations as necessary.
- Contribute to overall practice operations within a collaborative environment.
Qualifications
- High school diploma or equivalent is mandatory.
- Strong organizational and multitasking abilities.
- Exceptional interpersonal and communication skills.
- Basic proficiency in computer applications.
- A knack for thriving in a team-centric patient care setting.
NYU Langone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
