Job description
**Senior Family Advocate**
The Senior Family Advocate plays a crucial role in enhancing communication between families and hospital personnel, aiming to resolve issues and boost patient satisfaction. This position also involves mentoring fellow advocates and supporting departmental leadership in overseeing system-wide contact information. Candidates should possess a Bachelor’s degree, ideally in a clinical field such as social work or child life, and have at least three years of experience in a clinical healthcare environment. Additionally, strong abilities in patient relations and interactions with executives are essential.
Texas Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
