Job Summary
The Senior Patient Services Specialist coordinates smooth, effective patient care while handling a demanding daily workload and competing priorities. The role delivers high-quality customer service and helps foster a collaborative, team-focused workplace that reflects the organization’s mission and values.
Responsibilities
- Coordinate patient services to support seamless care.
- Manage complex daily tasks and competing demands.
- Provide superior customer service.
- Contribute to a team-oriented environment aligned with the organization’s mission and values.
- Participate in designated champion roles or committee work.
Qualifications
- At least 3 years of experience in a medical office or healthcare setting, or 2 years of employment with Providence in a Journey PCC position.
- Participation in specific champion roles or committee work is required.
Providence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


