Job Summary
The Senior Veterinary Receptionist plays a crucial role in overseeing front desk activities, ensuring efficient appointment scheduling, facilitating client interactions, and fostering effective communication between clients and medical personnel.
Responsibilities
- Manage the appointment scheduling system and ensure optimal client flow.
- Coordinate client visits and maintain a welcoming environment.
- Document clinical information accurately to support veterinary staff.
- Process payments in a timely manner and handle financial transactions.
- Assist in training new reception team members to enhance team efficiency.
Qualifications
- Prior experience in a clinical environment such as a veterinary office, medical facility, or dental practice.
- Strong organizational skills with the capability to manage a high volume of administrative work.
- Flexibility to work varied shifts, including mornings, evenings, and holidays as needed.
BROOKLYN HEIGHTS VETERINARY provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
