Job Summary
The Service Manager plays a critical role in enhancing the efficiency of the service department to boost profitability while maintaining exceptional customer satisfaction. This position involves supervising daily operations and ensuring all aspects of the department run smoothly.
Responsibilities
- Optimize service department processes to improve profitability.
- Supervise daily operational activities, including scheduling and staff management.
- Implement marketing strategies to promote the service department.
- Ensure accurate billing and manage warranty claims effectively.
Qualifications
- Demonstrated leadership abilities and effective personnel management skills.
- General knowledge of troubleshooting heavy equipment.
- Basic computer proficiency is required.
- Possession of personal hand tools and pneumatic tools is essential for the role.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
