Job Summary
The ServiceNow Developer is responsible for the design, development, and ongoing maintenance of modular solutions on the ServiceNow platform, aimed at supporting various business objectives. This role involves working closely with stakeholders to incorporate new functionalities, oversee system upgrades, and utilize AI-enhanced development methodologies.
Responsibilities
- Design and develop modular solutions tailored to business needs on the ServiceNow platform.
- Collaborate with stakeholders to identify and implement new capabilities.
- Manage and execute system upgrades to enhance performance and functionality.
- Utilize AI-assisted development practices to streamline processes and increase efficiency.
- Maintain existing solutions, ensuring optimal performance and reliability.
Qualifications
- Minimum of 3 years of experience in ServiceNow development.
- Proven expertise in IT Service Management (ITSM) and IT Operations Management (ITOM).
- Strong scripting skills relevant to ServiceNow platforms.
- Bachelor’s degree in a technical discipline or equivalent practical experience.
- Excellent communication skills, coupled with the ability to thrive in an Agile work environment.
Hearst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


