Job Summary
The position is focused on overseeing the technical dimensions of global high-end transactions. This includes developing bespoke demonstrations, managing customer labs, crafting solution architectures, conducting security and compliance assessments, and providing technical support throughout the implementation phase.
Responsibilities
- Lead the technical implementation of international high-value deals.
- Create personalized demonstrations and manage customer lab environments.
- Design and implement solution architectures tailored to client needs.
- Conduct security and compliance reviews to ensure adherence to standards.
- Provide ongoing technical support through the go-live process.
- Develop reusable processes and documentation to streamline operations.
- Communicate customer requirements effectively to product development teams.
- Collaborate with sales and implementation teams to enhance international solutions.
- Contribute to the growth of the international solutions function.
Qualifications
- Minimum of 7 years of experience in solutions architecture, solutions engineering, or technical consulting.
- At least 4 years of experience in supporting complex mid-market or enterprise-level deals.
- Familiarity with multi-location solutions in hospitality, retail, or payment technologies.
- Proven understanding of integration techniques, PCI compliance, and privacy regulations.
- Strong skills in executive-level communication.
- Experience in international markets is essential.
- Willingness to travel 30% or more, primarily across the UK and Ireland, Canada, and Australia.
Toast provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
