Job Summary
The Surgery Scheduler / Receptionist plays a vital role in managing and coordinating patient scheduling for surgical procedures. This position requires strong organizational skills, attention to detail, and exceptional communication abilities to ensure a seamless experience for patients and medical staff alike.
Responsibilities
- Manage the scheduling of surgeries while ensuring optimal use of operating rooms and resources.
- Communicate effectively with patients to confirm appointments and provide necessary pre-operative instructions.
- Coordinate with surgeons and medical staff to finalize surgical dates and address any scheduling conflicts that may arise.
- Maintain accurate and up-to-date patient records and documentation related to surgical procedures.
- Handle incoming phone calls and inquiries related to surgery scheduling, providing excellent customer service.
- Assist in verifying patient insurance and obtaining necessary authorizations prior to procedures.
Qualifications
- Prior experience in a medical or surgical scheduling role is preferred.
- Strong communication skills, both verbal and written.
- Proficiency in using scheduling software and electronic health records (EHR).
- Excellent organizational skills and the ability to multitask effectively.
- Knowledge of medical terminology and insurance processes is advantageous.
United Surgical Partners International, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
