Job Summary
The Systems Support Specialist III plays a critical role in delivering technical assistance for enterprise-level hardware and software systems. This position also involves overseeing and mentoring both professional and technical support personnel.
Responsibilities
- Troubleshoots and resolves issues related to system components.
- Implements new technological solutions to enhance system performance.
- Ensures the smooth operation of communication systems essential for public safety.
- Supervises and trains team members in technical support roles.
Qualifications
- Proficient knowledge of commercial technologies and their application.
- Understanding of project management principles to lead initiatives successfully.
- Experience with Active Directory administration for user and resource management.
- A valid driver’s license is mandatory for this role.
- Physical capability to perform tasks such as lifting equipment and working in diverse environments.
City of Oklahoma City provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
