Job Summary
The role involves overseeing the operational integrity, governance, release preparedness, and support for Google’s enterprise Governance, Risk, and Compliance (GRC) platform, which is developed on ServiceNow. You will lead diverse teams in Agile environments to facilitate feature delivery, integration processes, defect rectification, and the transition from legacy compliance systems over multiple quarters.
Responsibilities
- Ensure the operational health and governance of the GRC platform.
- Prepare the platform for releases and provide ongoing production support.
- Lead cross-functional teams in Agile to deliver features efficiently.
- Manage integrations between various systems and resolve defects.
- Oversee migrations from outdated compliance tools to new systems across several quarters.
Qualifications
- Bachelor’s degree in a technical discipline or equivalent hands-on experience.
- Minimum of five years of experience in program management.
- Proficiency with ServiceNow and experience in software operations support.
- Preferred experience in AI, risk management, and vendor oversight.
- Familiarity with ServiceNow GRC operations and managing product backlogs.
- Expertise in enterprise-level integrations and managing platform migrations.
Google provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
