Job Summary
The role focuses on delivering outsourced IT support, cybersecurity solutions, and managing networks specifically tailored for small enterprises and non-profit organizations.
Responsibilities
- Deliver end-user technical support to ensure smooth operations.
- Perform regular maintenance on servers to enhance performance and security.
- Install and manage physical network infrastructure to support business needs.
Qualifications
- A minimum of three years’ experience in providing end-user support within a networked environment.
- Demonstrated troubleshooting abilities to effectively resolve technical issues.
- Proficient understanding of Windows operating systems, MS365, Google Workspace, and various network hardware components.
The Critical Update inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
