Chicago, Illinois, 60605
Job description
**Job Title: Technical Support Specialist**
Deliver primary technical assistance for hardware, software, and network-related concerns through various communication methods. Record all engagements within a ticketing system and refer intricate issues to specialized teams. A high school diploma or its equivalent is necessary, although a degree in Information Technology or Computer Science is preferred. Applicants should have solid troubleshooting abilities and be adept at clarifying technical information to users without a technical background.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.

