Monitor DISN network events around the clock, manage incident tickets, analyze and isolate faults, and coordinate escalations and communications with customers, leadership, and service providers. Restore network services, document outages and reroutes, and provide Tier 1/Tier 2 sustainment support while meeting applicable service-level agreements. Applicants must be U.S. citizens with an active DoD Secret clearance, a DoD-8570 IAT Level 2 baseline certification, and the ability to work in a 24/7 operation. They need experience in network monitoring or fault management, knowledge of transport and IP topologies, and expertise in at least three listed network technologies or services; the role also requires the ability to obtain and maintain a Top Secret clearance.
P W Communications Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
