Monitor and operate unified communications networks, configure customer circuits and call-routing components, and assess, escalate, document, and resolve service-impacting incidents. Coordinate with customers, stakeholders, and leadership to maintain network availability and provide timely situational awareness across 24/7 operations. Requires a high school diploma or equivalent, 2–4 years of relevant experience, an active DoD Top Secret clearance, and a DoD 8570 IAT Level 2 certification such as Security+ CE before starting. Candidates must be able to work rotating 24/7 shifts and have a general understanding of voice infrastructure and IP network topologies.
P W Communications Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
