Raleigh, North Carolina, 27601
Job description
The Client Service Representative acts as the initial point of contact for the hospital, overseeing appointment scheduling, patient management, and operating multi-line phone systems. This role involves handling transactions and delivering empathetic, professional assistance to clients in both regular and delicate circumstances. Applicants should have a minimum of one year of experience in customer service or reception, with a preference for those who possess backgrounds in veterinary or healthcare environments. Competence with multi-line phone systems, scheduling software, and excellent communication abilities are essential.
Western Veterinary Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
