Job Summary
The IT Support Specialist II at Agil3 Technology Solutions plays a critical role in managing and maintaining various operating systems and applications. This position is located in Quantico, Virginia, and requires an onsite presence. The specialist will be responsible for administering and troubleshooting both local and network printers, ensuring efficient operations within IT environments.
Responsibilities
- Administer and support IT systems and applications.
- Conduct troubleshooting for local and network printer issues.
- Collaborate with IT staff, including Administrators, Systems Engineers, Network Engineers, and Cybersecurity personnel.
- Provide technical support to ensure smooth operation of IT resources.
Qualifications
- Experience in operating systems and applications management.
- Proficiency in troubleshooting hardware and software issues.
- Ability to interact effectively with technical teams and end-users.
- Knowledge of network configurations related to printing and IT systems.
