Job Summary
The Field Service Technician plays a crucial role within a prominent medical-device manufacturing company. This position, based in New York, focuses on remote service needs primarily along the East Coast. The technician is responsible for the preventive maintenance and repair of electromechanical systems, ensuring high-quality service and support to clients.
Responsibilities
- Perform preventive maintenance and troubleshooting on medical device equipment.
- Address and resolve complex technical issues related to electromechanical systems.
- Collaborate closely with engineering teams to improve service outcomes.
- Maintain precise documentation of service actions and parts used.
- Develop and maintain strong relationships with customers to enhance service experiences.
Qualifications
- Experience in electromechanical system maintenance and troubleshooting.
- Strong problem-solving abilities to tackle complex engineering challenges.
- Excellent communication skills to effectively collaborate with clients and team members.
- Ability to work independently and manage time efficiently in a remote setting.
