Job Summary
The Field Service Technician for Commercial Kitchen Equipment is responsible for the installation, maintenance, and repair of commercial kitchen systems and appliances. This role requires technical expertise, strong problem-solving skills, and the ability to effectively communicate with clients to ensure their equipment operates efficiently.
Responsibilities
- Perform installation and setup of commercial kitchen equipment at client locations.
- Conduct regular maintenance checks and troubleshooting of kitchen systems.
- Diagnose malfunctions and execute repairs in a timely manner.
- Provide exceptional customer service by addressing client inquiries and concerns.
- Maintain accurate records of all service activities and parts used.
- Collaborate with team members to improve service delivery and customer satisfaction.
Qualifications
- Technical degree or relevant certification in HVAC, electrical, or mechanical engineering preferred.
- Proven experience as a service technician, specifically in the commercial kitchen or food service industry.
- Strong troubleshooting abilities and familiarity with electrical systems, gas lines, and plumbing.
- Excellent verbal communication skills to interact effectively with clients.
- Ability to work independently and manage time effectively.
- Valid driver’s license and reliable transportation required for travel to client sites.
