Job description
**Job Title: Technician**
The technician will deliver Tier 1 support for hardware and software issues in both Windows and Mac environments, handling user tickets and overseeing device inventory. This role also involves working closely with the network teams and executing basic administrative tasks within systems such as Active Directory and Google Workspace. Applicants should possess 1–2 years of experience in a desktop support or helpdesk setting. Excellent communication abilities and a solid understanding of Windows and Mac operating systems are essential.
