**Job Title: Technician**
The technician will deliver Tier 1 support for hardware and software issues in both Windows and Mac environments, handling user tickets and overseeing device inventory. This role also involves working closely with the network teams and executing basic administrative tasks within systems such as Active Directory and Google Workspace. Applicants should possess 1–2 years of experience in a desktop support or helpdesk setting. Excellent communication abilities and a solid understanding of Windows and Mac operating systems are essential.
GDR Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
