Taylion Academy Jobs

The Help Desk Technician provides Tier 1 technical support for hardware, software, and network issues to staff and students. They are also responsible for managing the full lifecycle of student Chromebooks, including configuration, inventory tracking, and deployment. Candidates should have a high school diploma with significant IT coursework, while an associate degree or relevant certifications are preferred. Strong technical aptitude, excellent customer service skills, and the ability to troubleshoot common IT issues are required.