The Help Desk Technician provides Tier 1 technical support for hardware, software, and network issues to staff and students. They are also responsible for managing the full lifecycle of student Chromebooks, including configuration, inventory tracking, and deployment. Candidates should have a high school diploma with significant IT coursework, while an associate degree or relevant certifications are preferred. Strong technical aptitude, excellent customer service skills, and the ability to troubleshoot common IT issues are required.
Taylion Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
