Job Summary
The Patient Services Representative plays a crucial role in delivering efficient front-desk assistance, overseeing patient appointments, and performing various administrative functions including insurance verification and the organization of medical records. This position is essential for fostering a seamless daily operation in the clinic, collaborating closely with the clinical team, and enhancing patient satisfaction.
Responsibilities
- Provide front-desk support to ensure a welcoming environment for patients.
- Manage and coordinate patient scheduling efficiently.
- Perform administrative duties such as verifying insurance and maintaining medical records.
- Facilitate effective communication between patients and clinical staff.
- Contribute to a positive and smooth operational flow within the clinic.
Qualifications
- High school diploma or equivalent is required.
- 0-2 years of experience in a professional medical office setting preferred.
- Proficiency in Microsoft Office applications is essential.
- Willingness and ability to travel between clinic locations as needed.
