Job Summary
The Patient Services Representative plays a crucial role in delivering efficient front-desk assistance, overseeing patient appointments, and performing various administrative functions including insurance verification and the organization of medical records. This position is essential for fostering a seamless daily operation in the clinic, collaborating closely with the clinical team, and enhancing patient satisfaction.
Responsibilities
- Provide front-desk support to ensure a welcoming environment for patients.
- Manage and coordinate patient scheduling efficiently.
- Perform administrative duties such as verifying insurance and maintaining medical records.
- Facilitate effective communication between patients and clinical staff.
- Contribute to a positive and smooth operational flow within the clinic.
Qualifications
- High school diploma or equivalent is required.
- 0-2 years of experience in a professional medical office setting preferred.
- Proficiency in Microsoft Office applications is essential.
- Willingness and ability to travel between clinic locations as needed.
Advanced Foot & Ankle Care Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
