Job Summary
The position entails delivering both desk-side and classroom training to users, integrating with teams to grasp workflows and create efficient use cases for the Palantir platform. The analyst will also address technical challenges, oversee help desk inquiries, and supply constructive insights to the engineering department.
Responsibilities
- Provide training sessions for users in both desk-side and classroom settings.
- Collaborate with teams to understand their workflows and develop tailored Palantir use cases.
- Troubleshoot and resolve technical issues faced by users.
- Manage incoming help desk requests efficiently.
- Relay feedback and suggestions to the engineering team to improve the platform’s functionality.
Qualifications
- Experience working with Palantir platforms.
- U.S. citizenship and eligibility for TS/SCI clearance is mandatory.
- Proficient in technical programming languages such as Python, Java, or JavaScript.
- Strong communication skills essential for effective training and collaboration.
