Job Summary
The General Manager plays a critical role in overseeing the operations of the café, focusing on cultivating a team that excels in performance while delivering a memorable and consistent experience that aligns with the brand. This position entails managing the financial aspects of the café, ensuring adherence to safety regulations, and fostering sales growth through exemplary leadership practices.
Responsibilities
- Lead and manage all café operations effectively.
- Build and maintain a high-performance team.
- Ensure a consistent and brand-focused guest experience.
- Oversee financial performance and profitability.
- Maintain compliance with health and safety standards.
- Drive sales and enhance overall business performance through effective leadership.
Qualifications
- A minimum of 3 years of general management experience in a high-volume coffee shop or fast-casual setting.
- Holder of a Manager Food Safety Certification.
- Available to work a 45-hour week.
