Job Summary
The Patient Support Specialist serves as the primary coordinator for virtual care teams, facilitating patient flow and ensuring efficient transitions between healthcare providers. This role is essential for optimizing patient interactions within a digital healthcare environment.
Responsibilities
- Coordinate virtual care teams to streamline patient flow.
- Ensure timely handoffs between clinicians to enhance patient care.
- Conduct patient intake and confirm readiness for appointments.
- Maintain precise documentation within clinical systems.
Qualifications
- Experience in a healthcare setting or customer service environment is required.
- Strong digital proficiency with tools such as Zoom and electronic health record (EHR) systems.
- Must have a dedicated home office with appropriate hardware and reliable high-speed internet connectivity.
