Job Summary
The Patient Support Specialist serves as the primary coordinator for virtual care teams, facilitating patient flow and ensuring efficient transitions between healthcare providers. This role is essential for optimizing patient interactions within a digital healthcare environment.
Responsibilities
- Coordinate virtual care teams to streamline patient flow.
- Ensure timely handoffs between clinicians to enhance patient care.
- Conduct patient intake and confirm readiness for appointments.
- Maintain precise documentation within clinical systems.
Qualifications
- Experience in a healthcare setting or customer service environment is required.
- Strong digital proficiency with tools such as Zoom and electronic health record (EHR) systems.
- Must have a dedicated home office with appropriate hardware and reliable high-speed internet connectivity.
CareTalk Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
