Job Summary
The Assistant Manager plays a crucial role in aiding the General Manager with the daily operational tasks of the café, maintaining exceptional standards of customer service and hospitality. This position is pivotal in fostering a positive team environment and ensuring adherence to company policies and standards.
Responsibilities
- Assist in overseeing daily operations alongside the General Manager.
- Coach and develop team members to enhance performance and service levels.
- Manage café inventory to ensure optimal stock levels and product availability.
- Uphold and enforce company standards and protocols in all areas of café operations.
Qualifications
- Minimum of 2 years of experience in the food service industry.
- At least 2 years of management experience leading a team.
- Proficient in Microsoft Office applications.
- Ability to effectively manage and lead a team of over 20 employees.
