Job Summary
The position involves engaging with customers through various communication channels, ensuring their inquiries are handled efficiently and effectively. The agent will also play a crucial role in initiating sales appointments and maintaining follow-up communications with potential customers.
Responsibilities
- Respond to customer inquiries via phone, internet, and live chat.
- Schedule appointments for sales discussions.
- Offer initial product information to customers.
- Conduct follow-ups with leads that have not yet made a purchase decision.
Qualifications
- Minimum of one year experience in a customer service role.
- Strong abilities in computer operations and handling phone communications.
- A valid driver’s license is mandatory, accompanied by a clean driving record.
