Job Summary
The position involves engaging with customers through various communication channels, ensuring their inquiries are handled efficiently and effectively. The agent will also play a crucial role in initiating sales appointments and maintaining follow-up communications with potential customers.
Responsibilities
- Respond to customer inquiries via phone, internet, and live chat.
- Schedule appointments for sales discussions.
- Offer initial product information to customers.
- Conduct follow-ups with leads that have not yet made a purchase decision.
Qualifications
- Minimum of one year experience in a customer service role.
- Strong abilities in computer operations and handling phone communications.
- A valid driver’s license is mandatory, accompanied by a clean driving record.
Ciocca Management Company Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
