Job Summary
The Patient Access Associate III is tasked with overseeing intricate patient access operations, which encompass registration, scheduling, and financial authorization. This role also involves acting as a key training resource for staff and addressing any issues that arise.
Responsibilities
- Coordinate various patient access activities, ensuring efficient registration and scheduling processes.
- Provide support and training to staff members to facilitate effective problem resolution.
- Conduct audits of registration data to maintain accuracy and compliance with institutional policies.
- Manage work queues to optimize workflow and enhance departmental performance.
- Ensure adherence to HIPAA regulations and departmental guidelines.
Qualifications
- High school diploma or GED is required.
- Minimum of 2 to 4 years of relevant healthcare experience is necessary.
- CHAA certification must be obtained within the first year of employment.
- Proficiency in EPIC software and MS Office applications is expected.
