Job Summary
The Patient Access Associate III is tasked with overseeing intricate patient access operations, which encompass registration, scheduling, and financial authorization. This role also involves acting as a key training resource for staff and addressing any issues that arise.
Responsibilities
- Coordinate various patient access activities, ensuring efficient registration and scheduling processes.
- Provide support and training to staff members to facilitate effective problem resolution.
- Conduct audits of registration data to maintain accuracy and compliance with institutional policies.
- Manage work queues to optimize workflow and enhance departmental performance.
- Ensure adherence to HIPAA regulations and departmental guidelines.
Qualifications
- High school diploma or GED is required.
- Minimum of 2 to 4 years of relevant healthcare experience is necessary.
- CHAA certification must be obtained within the first year of employment.
- Proficiency in EPIC software and MS Office applications is expected.
Connecticut Children's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
