Job Summary
The primary role involves managing and updating account mailing addresses, ensuring ongoing service agreements with landlords, and maintaining effective communication with clients and utility providers via phone and email. It also includes addressing authorization challenges and providing clear explanations regarding account-related inquiries in a professional manner.
Responsibilities
- Inspect and revise mailing addresses for accounts to ensure accuracy.
- Establish and maintain continuous service agreements with landlords.
- Communicate effectively with clients and utility providers through phone and email correspondence.
- Resolve any authorization issues that may arise.
- Clearly explain account-related matters to clients in a professional tone.
Qualifications
- Must possess a high school diploma or equivalent qualification.
- Demonstrated attention to detail with a strong focus on accuracy.
- Self-motivated with the ability to adapt to changing circumstances.
- Capable of prioritizing tasks efficiently and solving problems effectively.
- Excellent verbal and written communication skills, enabling professional interactions.
