Job Summary
The Operations Support position entails acquiring records through both telephone and written correspondence with multiple organizations within a time-sensitive atmosphere. This role is crucial to ensuring operational efficiency and effective client communication.
Responsibilities
- Retrieve records via phone and in writing from various entities.
- Maintain organized files and documentation.
- Keep detailed notes related to communications and processes.
- Prepare client status reports to communicate progress.
- Assist with mobile notary services as required.
Qualifications
- High School Diploma or GED is required.
- A minimum of two years of experience in legal administration or record retrieval.
- Excellent communication skills, both verbal and written.
- Strong organizational abilities and attention to detail.
- Typing proficiency of 65 words per minute or more.
- Competence in MS Office and industry-specific software.


