Job Summary
This position is focused on delivering technical assistance for employee desktops, managing hardware setups, and ensuring optimal operations of productivity software. The individual in this role will also be responsible for tracking tasks via Jira and supporting remote field operations and facilities management.
Responsibilities
- Provide technical support for desktops and facilities.
- Manage hardware installations and establish network connections.
- Utilize Jira for tracking tasks and progress.
- Assist in remote field operations and manage facility-related tasks.
Qualifications
- Bachelor’s degree or 3-5 years of relevant experience in desktop support.
- Familiarity with different operating systems.
- Proficient in using cloud administrative interfaces and ticketing systems.
- Experience with AI tools is preferred.
- Must be capable of lifting up to 50 pounds physically.
