Job Summary
The Learning and Development Specialist creates, delivers, and oversees in-person and virtual training programs. The role also supports employee engagement and internal communications while promoting a positive workplace culture. The specialist maintains reliable training documentation, coaches employees, and ensures learning and engagement activities align with company policies and gaming regulations.
Responsibilities
- Design, deliver, and manage classroom and online learning programs.
- Lead employee engagement efforts and contribute to internal communications.
- Maintain accurate training records and support compliance with company and gaming requirements.
- Coach staff and help foster a constructive, positive workplace culture.
- Support effective training, compliance, and employee relations through clear communication.
Qualifications
- Bachelor’s degree.
- Three to five years of experience in the hospitality or gaming industry, including at least two years in a supervisory or training position.
- Proficiency with Learning Management Systems, such as ADP.
- Strong communication skills and the ability to support training, compliance, and employee relations.
