Job Summary
The Learning and Development Specialist creates, delivers, and oversees in-person and virtual training programs. The role also supports employee engagement and internal communications while promoting a positive workplace culture. The specialist maintains reliable training documentation, coaches employees, and ensures learning and engagement activities align with company policies and gaming regulations.
Responsibilities
- Design, deliver, and manage classroom and online learning programs.
- Lead employee engagement efforts and contribute to internal communications.
- Maintain accurate training records and support compliance with company and gaming requirements.
- Coach staff and help foster a constructive, positive workplace culture.
- Support effective training, compliance, and employee relations through clear communication.
Qualifications
- Bachelor’s degree.
- Three to five years of experience in the hospitality or gaming industry, including at least two years in a supervisory or training position.
- Proficiency with Learning Management Systems, such as ADP.
- Strong communication skills and the ability to support training, compliance, and employee relations.
Miccosukee Resort & Gaming provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
