Job Summary
The Field Service Technician position in Medford, OR, is essential for ensuring the efficient installation, maintenance, and repair of our services and payment capabilities. This role demands on-site presence and effective communication while working with clients across diverse locations.
Responsibilities
- Carry out customer installations and service calls efficiently.
- Provide prompt maintenance for equipment to ensure optimal performance.
- Support various clients by addressing their technical needs and inquiries.
- Collaborate with cross-functional teams to enhance service offerings.
- Document service activities and maintain accurate records of installations.
Qualifications
- Demonstrated experience as a Field Service Technician or a related role.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Effective communication skills to interact with customers and team members.
- Availability for on-site work and travel as needed for client engagements.
- Understanding of the latest technologies in payment systems and customer service solutions.
