Job Summary
The Field Service Technician position in Medford, OR, is essential for ensuring the efficient installation, maintenance, and repair of our services and payment capabilities. This role demands on-site presence and effective communication while working with clients across diverse locations.
Responsibilities
- Carry out customer installations and service calls efficiently.
- Provide prompt maintenance for equipment to ensure optimal performance.
- Support various clients by addressing their technical needs and inquiries.
- Collaborate with cross-functional teams to enhance service offerings.
- Document service activities and maintain accurate records of installations.
Qualifications
- Demonstrated experience as a Field Service Technician or a related role.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Effective communication skills to interact with customers and team members.
- Availability for on-site work and travel as needed for client engagements.
- Understanding of the latest technologies in payment systems and customer service solutions.
NCR Voyix Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
