Job Summary
The D2C Sales Specialist is tasked with enhancing sales by actively engaging clients through virtual consultations and outreach efforts while overseeing high-value residential accounts. This position also plays a crucial role in maintaining smooth operational processes and offering support across various functions including e-commerce and customer experience.
Responsibilities
- Initiate and maintain proactive client engagement to drive sales.
- Conduct virtual consultations with clients to understand their needs and preferences.
- Manage high-value residential accounts effectively.
- Ensure operational workflows are efficient and effective.
- Collaborate with e-commerce and customer experience teams for seamless service delivery.
Qualifications
- Experience in interior design or related retail sectors, especially in rugs and textiles.
- Excellent organizational capabilities to manage multiple design projects.
- A strong focus on customer satisfaction and the ability to understand client needs.
- Proven ability to handle complex design projects with attention to detail.
