Job Summary
The D2C Sales Specialist is tasked with enhancing sales by actively engaging clients through virtual consultations and outreach efforts while overseeing high-value residential accounts. This position also plays a crucial role in maintaining smooth operational processes and offering support across various functions including e-commerce and customer experience.
Responsibilities
- Initiate and maintain proactive client engagement to drive sales.
- Conduct virtual consultations with clients to understand their needs and preferences.
- Manage high-value residential accounts effectively.
- Ensure operational workflows are efficient and effective.
- Collaborate with e-commerce and customer experience teams for seamless service delivery.
Qualifications
- Experience in interior design or related retail sectors, especially in rugs and textiles.
- Excellent organizational capabilities to manage multiple design projects.
- A strong focus on customer satisfaction and the ability to understand client needs.
- Proven ability to handle complex design projects with attention to detail.
Nordic Knots AB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
