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Help Desk Technician (On-Site)

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Help Desk Technician (On-Site)

Frederick, Maryland, 21701

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Full Time
Onsite
supports..pdf, .doc, .docx, or .txt file

The technician will monitor and respond to user support requests while troubleshooting hardware and software issues for various devices. They are also responsible for performing desk-side support, managing asset inventory, and preparing IT equipment for deployment. Candidates must have a high school diploma and 0-2 years of related IT support experience, along with fundamental knowledge of Microsoft Windows. Applicants must be U.S. citizens capable of obtaining a Public Trust Clearance and hold specific certifications like CompTIA A+ or ITIL.

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supports..pdf, .doc, .docx, or .txt file