Job description
**Help Desk Support Specialist**
The Help Desk Support Specialist is tasked with delivering technical assistance for various hardware and software systems, encompassing desktops, laptops, and associated peripherals. This role includes monitoring systems, managing device inventories, and ensuring that IT operations meet security requirements such as those outlined by HIPAA. Candidates should possess a minimum of one year’s experience in a helpdesk position and demonstrate expertise in Windows 10 and Microsoft Office 365. Proficiency in both English and Spanish is essential, alongside dependable transportation for approximately 60% travel throughout Puerto Rico.
