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Digital Customer Success Manager, AI & Automation

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Digital Customer Success Manager, AI & Automation

67749

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Full Time
Onsite
$105910 - $160200/yr
supports..pdf, .doc, .docx, or .txt file

Design, deploy, and maintain agentic systems to automate and optimize the customer success journey. Analyze customer pain points and build scalable digital playbooks to improve adoption and retention. Requires at least 3 years of experience in a B2B SaaS environment with hands-on proficiency in Python and building production-ready LLM-based agents. Candidates must demonstrate a track record of connecting AI to external systems and using data to drive customer outcomes.

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Digital Customer Success Manager, AI & Automation
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supports..pdf, .doc, .docx, or .txt file