Design, deploy, and maintain agentic systems to automate and optimize the customer success journey. Analyze customer pain points and build scalable digital playbooks to improve adoption and retention. Requires at least 3 years of experience in a B2B SaaS environment with hands-on proficiency in Python and building production-ready LLM-based agents. Candidates must demonstrate a track record of connecting AI to external systems and using data to drive customer outcomes.
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