Job Summary
The specialist oversees the daily operations of the front desk, ensuring a smooth flow of patient interactions and administrative tasks. This includes managing patient scheduling, assisting with check-in and check-out processes, and collecting necessary co-payments. Additionally, the specialist is responsible for handling insurance authorizations and upholding the accuracy of patient health records along with billing information.
Responsibilities
- Oversee daily front desk functions, facilitating efficient patient scheduling.
- Guide patients through check-in and check-out procedures.
- Collect co-payments from patients during their visits.
- Manage insurance authorizations to ensure compliance.
- Maintain precise records of patient health and billing information.
Qualifications
- Previous experience in a medical front office or patient services is strongly preferred.
- Familiarity with medical software, particularly EzDerm, is advantageous.
