Job Summary
The specialist oversees the daily operations of the front desk, ensuring a smooth flow of patient interactions and administrative tasks. This includes managing patient scheduling, assisting with check-in and check-out processes, and collecting necessary co-payments. Additionally, the specialist is responsible for handling insurance authorizations and upholding the accuracy of patient health records along with billing information.
Responsibilities
- Oversee daily front desk functions, facilitating efficient patient scheduling.
- Guide patients through check-in and check-out procedures.
- Collect co-payments from patients during their visits.
- Manage insurance authorizations to ensure compliance.
- Maintain precise records of patient health and billing information.
Qualifications
- Previous experience in a medical front office or patient services is strongly preferred.
- Familiarity with medical software, particularly EzDerm, is advantageous.
SmartHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
