Job Summary
The Ambulatory Services Representative II acts as the main liaison for patients, overseeing the processes of registration, scheduling appointments, and facilitating check-in and check-out operations. This role is essential in ensuring insurance verification and payment collection, in addition to promoting an effective patient flow within the clinic.
Responsibilities
- Manage the patient registration process efficiently.
- Coordinate and schedule patient appointments.
- Facilitate check-in and check-out procedures.
- Verify insurance information and collect payments.
- Support optimal patient flow within the clinical environment.
Qualifications
- High school diploma or GED is required.
- A minimum of 2 years of experience in customer service, administrative roles, or within a medical office setting is mandatory.
