Job Summary
The Patient Access Representative plays a crucial role in the healthcare system by facilitating patient registration, scheduling appointments, and managing admissions. This position is essential for ensuring the accurate collection of demographic and insurance information, while also overseeing patient financial responsibilities and obtaining medical authorizations in accordance with hospital regulations.
Responsibilities
- Perform patient registration and admission tasks effectively.
- Schedule patient appointments and manage the associated workflows.
- Collect and verify demographic and insurance information from patients.
- Ensure compliance with hospital standards regarding medical authorizations.
- Manage the collection of patient financial liabilities.
Qualifications
- High School Diploma or GED is required.
- 0-1 years of applicable experience in customer service or a medical administrative capacity.
- Proficiency in typing, with a minimum speed of 35 words per minute.
- Familiarity with PC systems and software.
